General

My order need help, how do I reach your team?

My order need help, how do I reach your team?|Options: Email: info@innovsupplies.com (Response within 24 hours). Phone: 86-592-5589709  (Business hours: ). Whatsapp: 0086-13606094317 Pro Tip:Include your order number and a clear description of th…

How to track your order?

How to track your order?|Question: Where is my order, and how can I track its delivery status?Steps: 1. Log in to your Innova Supplies account.2. Go to “My Orders” and select the relevant order.3. Click “Vie…

How to select your desired product specifications?

How to select your desired product specifications?|Select the product you are interested in from the product list page.On the product details page:(1) Choose the attributes you need for the product, such as model, size, etc.(2) Click “Clear&#822…

How do I sign up for an account?

How do I sign up for an account?|Before registering, you need to prepare an email address, then follow these steps to create your account:1.  Open the official website2.  You can find “Create an Account” at the top of any…

How to view your order?

How to view your order?|1. Click the user icon at the top of the navigation bar or the “Account” link to enter your personal account page.2. In the left-hand menu, click “Orders” to go to your order list page.3. Find the rel…

How to place an order after selecting a product?

How to place an order after selecting a product?|1.  Select the product specifications you want.2.  Enter the quantity you wish to purchase.3.  Click the “Add to Cart” button.4.  Click “View Cart” or the cart icon in the navigation bar to view your …