Privacy Policy

Last Updated: [2025-06-17]

At Innova Supplies, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.innovasupplies.com or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site.

1. Information We Collect

We may collect the following types of information: 

Personal Information 

  • Name
  • Email address
  • Phone number
  • Billing/shipping address
  • Payment details (processed securely via third-party providers)
  • Account credentials (if you create a user account)

Non-Personal Information 

  • Browser type & device information
  • IP address & location data
  • Cookies & tracking technologies (see Section 4)
  • Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information 

We use your data for the following purposes: 

  • To process and fulfill orders
  • To communicate with you (customer support, updates, promotions)
  • To improve our website & services
  • To prevent fraud & enhance security
  • To comply with legal obligations 

3. Sharing Your Information 

We do not sell your personal data. However, we may share it with: 

  • Payment processors (e.g., PayPal, Stripe) for secure transactions
  • Shipping providers (e.g., FedEx, DHL) for order delivery
  • Legal authorities, if required by law
  • Trusted third-party services (e.g., Google Analytics, email marketing tools) 

4. Cookies & Tracking Technologies 

We use cookies to: 

  • Enhance user experience
  • Analyze website traffic
  • Remember preferences (e.g., login sessions, shopping cart)

You can disable cookies in your browser settings, but some website features may not function properly. 

5. Data Security

We implement industry-standard security measures, including: 

  • SSL encryption for data transfers
  • Secure payment gateways
  • Restricted access to personal data 

However, no online system is 100% secure. Please use strong passwords and notify us immediately of any suspicious activity. 

6. Your Rights 

Depending on your location (e.g., GDPR for EU users), you may have the right to: 

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Restrict or object to data processing
  • Request data portability 

To exercise these rights, contact us at info@innovsupplies.com.

7. Third-Party Links 

Our website may contain links to external sites (e.g., suppliers, partners). We are not responsible for their privacy practices, so we encourage you to review their policies. 

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date. 

9. Contact Us

If you have questions about this Privacy Policy, please contact: 

Innova Supplies Co., Ltd

Email: info@innovasupplies.com

Address: Unit 13, Block A, 6/F, No.588 Jiahe Road, Torch High-tech Industrial District, Xiamen, China. 361006