Customer Satisfaction Survey

Please complete this form and an INNOVA Supplies representative will contact you shortly with further information.

At INNOVA Supplies, we pride ourselves on constantly striving to improve our products and services. Please help us identify areas where we can improve our services by completing the short survey below

1.When problems arise, can our company provide you with timely and effective solutions and solve them?

Very Poor
Aeneral
Excellent
No Evaluation

Opinions or Suggestions:

(Comments of Question 1:)

2.Does the service provided by our sales and technical support personnel meet your technical requirements?

Very Poor
Aeneral
Excellent
No Evaluation

Opinions or Suggestions:

(Comments of Question 2:)

3. What is your impression of INNOVA Supplies's product promotion through various media, including the company website, advertisements, product catalogs, or product brochures?

Very Poor
Aeneral
Excellent
No Evaluation

Opinions or Suggestions:

(Comments of Question 3:)

4. Does our company's product offer value for money and meet your expectations?

Very Poor
Aeneral
Excellent
No Evaluation

Opinions or Suggestions:

(Comments of Question 4:)

5. What is the delivery time and delivery service for our company's products?

Very Poor
Aeneral
Excellent
No Evaluation

Opinions or Suggestions:

(Comments of Question 5:)

6. Are you satisfied with the phone service you received when calling our company?

Very Poor
Aeneral
Excellent
No Evaluation

Opinions or Suggestions:

(Comments of Question 6:)

7. Based on your previous cooperation with our company, may I ask about your overall cooperation experience?

Very Poor
Aeneral
Excellent
No Evaluation

Opinions or Suggestions:

(Comments of Question 7:)

8. When considering purchasing material and component products, are products from INNOVA Supplies among your top three candidates?

If the answer is no, please provide detailed reasons

(If your answer is "No", please explain:)

9. Do you have any suggestions or comments on INNOVA Supplies to improve customer satisfaction?

Opinions or Suggestions:

Contact Information:

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