Order Tracking

How to Place an Order with Innova Supplies?

You can order from Innova Supplies through the following convenient methods:

Online Ordering:

Browse Our Website:

·Navigate to the ‘Products’ menu at the top of our website.

·Search for standard products and add them to your shopping cart.

·To complete your purchase, please log in to your account before proceeding to checkout.

Repeat Orders:

Use the ‘Order History’ feature in your account menu to quickly reorder previously purchased items.

Telephone Ordering:

Contact our customer service team directly using the phone numbers listed on our Contact Us page, including our China hotline at +86 592 558 9709.

Email Ordering:
For inquiries or assistance, you may also email our customer service team at info@innovasupplies.com.
Special Requests:

If you can’t find a specific product in our catalog or need a larger quantity than listed, please don’t hesitate to contact us at the telephone or by email at info@innovasupplies.com. Our team will be happy to assist with your special requirements.

Real-Time Status Updates:

From the moment you place your order for alumina crucibles, zirconia cutting tools, silicon carbide components, or any advanced ceramic, track its progress in real-time. See clear statuses: “Order Confirmed,” “Processing,” “Quality Control,” “Shipped,” “In Transit,” “Out for Delivery,” “Delivered.”

Automated Notifications:

Opt in for email or SMS alerts at every key milestone. Never miss an update on your critical materials.

Detailed Shipment Tracking:

Once shipped, access direct links to carrier tracking (FedEx, DHL, UPS, or your regional provider). See the exact location and estimated delivery date (EDD) for your package globally.